Your Wish, Our Command.
The retail OS built to make you more money, not just ring it up.
Tell it what you need the way you'd tell a coworker: "queen Helix, Acima financing, deliver Tuesday." The invoice writes itself, stock reserves, the truck gets booked, the payment link sends. And nobody's counting your wishes to three.
Bringing back the magic retail's been missing.
- Painless to switch: we run the migration and setup with you
- Unlimited wishes: 33 everyday jobs run by voice or text
Product demonstration: typing the sentence "queen Helix Midnight, Acima financing, deliver Tuesday" creates invoice INV-2418 for Sarah Chen, a Helix Midnight Queen at $1,899, with Acima lease-to-own financing approved and delivery booked for Tue, Sep 8 · 9-12 AM.
Runs the catalogs you already sell
- Tempur-Pedic
- Stearns & Foster
- Sealy
- Beautyrest
- Helix
- Ashley
- La-Z-Boy
- Bernhardt
- Flexsteel
- GE
- Whirlpool
- Samsung
- LG
- Bosch
- Tempur-Pedic
- Stearns & Foster
- Sealy
- Beautyrest
- Helix
- Ashley
- La-Z-Boy
- Bernhardt
- Flexsteel
- GE
- Whirlpool
- Samsung
- LG
- Bosch
Mattress, furniture, and appliance: the catalogs your customers actually walk in asking for. The mattress side is the deepest, because that is the floor it was built on. Furniture is being built out now. Appliance is ready for a pilot store, and that store would be helping shape it.
All trademarks belong to their respective owners. RetailGenie is independent and not affiliated with or endorsed by these brands.
The profit engine
RetailGenie doesn't just run your store. It grows it.
Every minute saved, every follow-up kept, and every second sale after delivery turns into margin, without adding a single payroll hour. Four ways that happens:
Close the sale before the moment cools.
Speak the order and the invoice writes itself: stock reserved, delivery booked, payment link sent. One financing application cascades through your lenders in priority order instead of a rep keying the same details into three portals, with live lender connections enabled per store as they are ready. Faster checkouts mean more customers helped each day and fewer deals lost to paperwork.
- Invoice by voice or text
- One-form financing application
- Delivery and payment at checkout
New hires sell on day one.
There is nothing to memorize, because the whole system runs on plain English. No week lost to a green-screen manual, no manager stuck babysitting the register. The hours you used to spend teaching software go straight back into working the floor.
- Plain-language commands
- No POS certification
- One box for sales, stock, and reports
Nothing slips, and each sale sets up the next one.
The system remembers the shopper who walked out and drafts the be-back for you. It flags a sleep trial before it becomes a return. It surfaces the high-margin add-on while the order is still open. The follow-ups that used to die on a sticky note now happen on their own.
- AI be-back follow-ups
- Return-prevention wellness calls
- High-margin attach coaching
Sell again without adding a paycheck.
Every customer gets the delivery tracker and the branded receipt. The ones who rate the delivery well get a review request, automatically. Your salespeople get the prompts, and the routine communication runs without anyone clocking the hours.
- Automated customer messaging
- Post-delivery add-on follow-up
- Live prompts for your sales team
ROI
What does this cost you a year not to fix?
Three honest inputs, deliberately conservative levers. Think we're overcounting? Drag any lever down, or zero it out. The math is open below.
Net new revenue per year from two levers that are live in your tenant on day one. Neither assumes a price increase.
RetailGenie across 3 stores runs $8,964 a year.
- More margin per sale · attach coaching+3pp on add-ons × $250 avg, at POS+$54,000
- Fewer walk-outs lost · AI be-back follow-ups+2pp close rate × avg ticket+$259,200
When your lenders go live, add $226,800
+5pp approvals on the 35% of sales you finance. The one-form cascade is built and ships in your tenant; live lender connections are enabled per store as they are ready, so this is not counted above.
Conservative industry benchmarks; ranges vary by store and category. The calculator does not factor labor savings (4-6 min/invoice on the NL flow) or write-down reductions from auto-transfers. Those are bonus.
If that math looks like your store, see it live: 30 minutes, on your products.
Get a demoThe honest comparison
Built only for stores like yours.
Legacy ERPs run the vertical but are ancient and expensive. Generic POS is modern but can't ring a financed delivery. Spreadsheets… we don't need to explain. RetailGenie is the only platform that's modern, AI-native, fairly priced, and built only for furniture, mattress, and appliance retail.
- Live in week 1 (not months)
- Modern, mobile-first UI
- Changes without a paid consultant
- Voice / natural-language order entry
- Multi-store + multi-warehouse, auto-transfers
- Delivery routing + customer tracker + GPS
- Financing approvals recorded against the invoice
- Special orders with vendor tracking
- Priced per store (never per user)
- White-glove migration from your old system
vs. Legacy ERPe.g., STORIS / PROFITsystems8 gaps
- Live in week 1 (not months)
- Modern, mobile-first UI
- Changes without a paid consultant
- Voice / natural-language order entry
- Delivery routing + customer tracker + GPS
- Financing approvals recorded against the invoice
- Priced per store (never per user)
- White-glove migration from your old system
vs. Generic POSe.g., Square / Shopify POS7 gaps
- Voice / natural-language order entry
- Multi-store + multi-warehouse, auto-transfers
- Delivery routing + customer tracker + GPS
- Financing approvals recorded against the invoice
- Special orders with vendor tracking
- Priced per store (never per user)
- White-glove migration from your old system
vs. Spreadsheets+ email + duct tape7 gaps
- Modern, mobile-first UI
- Voice / natural-language order entry
- Multi-store + multi-warehouse, auto-transfers
- Delivery routing + customer tracker + GPS
- Financing approvals recorded against the invoice
- Special orders with vendor tracking
- White-glove migration from your old system
The Sunday-night work you can stop doing.
Showroom retail runs on patches: sticky notes, carbon copies, and spreadsheets nobody trusts. Here's what RetailGenie collapses into one place.
Sunday-night commission spreadsheets
Commissions accrue automatically on every paid invoice
A green-screen ERP that needs a consultant for every change
A modern interface a new hire learns in a day, with updates shipping every week
Per-user license fees that punish you for hiring
Priced per store, no per-seat fees, ever
Sticky-note follow-ups that get lost in a drawer
Voice-first invoicing: preferences captured in seconds, follow-ups scheduled
Carbon-paper invoices and crossed-out totals
Branded PDFs, delivery booked at checkout, payment links auto-sent
Phone-tag with the warehouse to check stock
Multi-store inventory + auto-suggested transfers in one view
"Where's the truck?" calls from anxious customers
Public delivery tracker, auto-dispatched the night before, with a real-time GPS pin
Why I built this
I built this for my own stores, then sold them before I got to use it.
I grew a Bedzzz Express franchise to 28 stores before I sold the business. I know exactly what it's like to run showrooms on tools that don't talk to each other: the Sunday-night commission spreadsheets, the "where's my delivery?" calls, the sale that slips because the software can't keep up with the conversation on the floor.
RetailGenie is the system I built to fix all of it: the POS and CRM I wished I'd had on my own floors. I exited the stores before I ever got to run it on them. So the retailers who use it first get something most software companies can't offer: a platform shaped by real, multi-store operating experience, and a founder who answers the phone.
Austin Bond
Founder · Birmingham, AL
Everything mattress, furniture & appliance retailers need, in one platform.
The four features retailers ask about most. 60 more are cataloged further down the page.
Auto-Reorder & Transfers
Stock dips below the reorder point, and a brand-scoped PO drafts itself at the warehouse with a floor transfer suggested automatically. Nothing sells out quietly.
Live Delivery Map
Real-time driver GPS broadcast with freshness indicators. Customers, salespeople, and managers all see the same map.
Daily AI Briefing
Wake up to a 4-bullet digest tailored to your role: stockouts, biggest sales, deliveries due, and customer alerts overnight.
Multi-Store SMS
Real-time SMS threads with per-store numbers via your own Twilio account. Replies route to the right team automatically.
Try it yourself
Interactive demoType a sale. Get an invoice.
Type how you'd describe a sale to a coworker, and the real RetailGenie parser maps it onto a small demo catalog. If the live demo is busy, you'll get a clearly-labeled simulation instead.
Your structured invoice will appear here.
Invoicing is just where most people start.
The same plain-English bar runs the rest of your store. Type it or say it.
Build a stock transfer
"move 6 queen Helix from the DC to Vestavia"
Draft a staff schedule
"Diana opens 9-5 Mon-Fri at Riverchase"
Launch a promotion
"15% off all Stearns & Foster through July 4"
Pull a custom report
"top 5 SKUs by margin last quarter"
Like what you just typed? See it run on your own catalog, customers, and delivery routes.
Get a demoWant to see some magic?
Your customers track the sofa like a DoorDash order.
Four touchpoints where your customer meets RetailGenie and never sees the word "RetailGenie." Every one looks like your store, in your colors, with your support contact. They become a reason customers tell their friends about you.
- Scheduled
- Out for delivery
- Arrived
- Delivered + signed
The DoorDash experience, for a king-sized mattress.
One link by SMS + email the night before. Real-time driver pin, live ETA window, photo proof on delivery, one-tap reschedule, one-tap rate. Your logo, your colors, your support email. Customers stop calling the store for status because the page already tells them.
A short iPad quiz that picks the right mattress.
Customer answers 7 questions about sleep position, weight, temperature, partner movement, current complaint, pain, and budget. RetailGenie matches against your catalog and recommends the closest fits with confidence levels. The result saves to their customer record so the salesperson sees it next time they walk in.
Every paper your customer touches looks like you spent six figures.
POS receipts, emailed invoice PDFs, special-order acknowledgments, financing approvals: all rendered with your legal name, logo, brand color, tax ID, and support contact. Customers screenshot these for their records. Now those screenshots reinforce your brand.
The 4-star customer gets a one-tap link, automatically.
24 hours after a customer rates the delivery 4 or 5 stars, RetailGenie sends a branded email with a one-tap link to leave a Google review for your store. Ratings below four are never asked for a review. They land on your delivery dashboard instead, where your manager sees them.
Every customer-facing surface is white-label by default. Switch on real-money flows (driver tips, financing) when you're ready. The rails are already built.
Free, guided onboarding
Go live this weekend, not next quarter.
Legacy furniture systems bill five figures and disappear for months to “implement.” RetailGenie hands you a guided setup wizard and migrates your old catalog with AI, so you get live yourself for free, with no required consultant. If you would rather we did the work, guided and done-for-you setup are there too. Guided, never gatekept.
Store · Tax · Delivery · Warehouse · Admin · Team · Receipts · Catalog · …
your-catalog.csv
Looks like a STORIS export. Mapping columns…
24 columns mapped · 0 duplicates · fully reversible
Import productsA wizard walks you through it
Twelve clear steps: store, sales tax, delivery fees, team, catalog, reorder rules, integrations. Skip anything that doesn't apply and come back to finish. About 10-15 minutes, not three months.
AI does the scary part
Upload your existing catalog. RetailGenie detects your old system (Square, Shopify, Lightspeed, QuickBooks, STORIS) and maps every column for you. Claude resolves whatever's left with a confidence score. Duplicate-checked and fully reversible.
You'll know you're ready
A readiness checklist marks every setting Done, Skipped, or To-do in plain English (“no tax rate → invoices book $0 tax”), so your first sale is a decision, not a guess.
Set it up yourself for free. No required onboarding consultant.
The whole setup is yours to run, and the onboarding call is free. If you would rather we did the work, guided and done-for-you setup are available, quoted on the call once we have seen your data.
How it works
Three steps to live in your store.
Our onboarding target: kickoff call to first NL invoice in under 48 hours. Here's how the onboarding actually plays out.
Connect your tools
Plug in Helcim, Twilio, QuickBooks, Resend. We'll walk you through each OAuth + API key step on a 30-min onboarding call.
- Your API keys are encrypted at rest, so staff and support can never see them
- Per-store SMS numbers + phone routing configured
- QuickBooks connected, synced nightly per store
Import customers + products
CSV upload, column mapping, validation. The first import takes about an hour with our help. Subsequent imports are self-serve.
- Customers · products · invoices · communications
- Coming from Lightspeed / Square / Excel? We map it.
- QBO customer mapping preserved end-to-end
- Open specials and booked deliveries can finish where they are
Make your first NL invoice
Within day one, your floor team is closing sales by voice. Claude parses the prompt; the invoice posts; inventory reserves; delivery schedules.
- Voice or text input, both supported
- AI Daily Briefing fires on day one with overnight data
- Live delivery tracking, multi-store SMS, and roles all wired
$249/store/month · pilot rate, locked for life
One plan. Every feature. Volume discounts when you scale.
You pay per store, not per seat, not per feature. A single-store shop gets the same product as a 20-store franchise; volume discounts kick in as you scale, because support time is the only cost that grows.
Why one plan, not tiers?
Legacy POS vendors stack features into Starter / Pro / Enterprise because their codebases grew that way over a decade, and gating each layer drives upsell. RetailGenie was built as one product. There's no "advanced" code that costs more to run for one store than another.
Three tiers also means you spend 20 minutes comparing checkmark columns instead of trying the product. Volume discounts honor the one real cost difference: customer-success time scales with the logo, not the store count.
Month-to-month during the pilot, no contract.
After the pilot, list pricing is $299 annual · $349 monthly.
Pilot stores keep $249 / month, locked for life. No exceptions.
Volume discounts
| Stores | Per-store rate | Savings vs. 1-store |
|---|---|---|
| 1-4 stores✦ Pilot | $249 | Base rate |
| 5-9 stores | $224 | 10% off |
| 10-24 stores | $204 | 18% off |
| 25+ stores | Contact us | Custom |
What's included · every feature
- Sales Terminal & Invoicing
- NL Invoice Creation (voice/text)
- Customer CRM + Lead Funnel
- SMS Conversations
- Lifecycle Email Campaigns
- Multi-Store Inventory
- Auto-Reorder + Transfer Cascade
- Live Delivery Tracking
- Daily AI Briefing (per role)
- Sales Coach (AI)
- Loyalty Program
- Your brand on receipts & delivery tracking
14-day free trial, no credit card. Set yourself up in the app, or take a free onboarding call if you want a hand.
What the pilot actually is
Straight answer: there are no pilot stores yet. You would be the first, and the price is what it is because of that, not in spite of it. The software is built and shipped, but it is not yet carrying anyone else's floor, and pretending otherwise would be the fastest way to lose you. What being first actually buys: a direct line to the founder, real influence over what gets built next, and your rate locked for life. If it does not work out it costs you nothing. Month to month, export everything, no exit fee.
The pilot promise
- Month-to-month. Cancel anytime, no lock-in.
- We run the migration with you, not a wall of docs.
- Full CSV export, always. Your data is yours.
- Bring your own Helcim (payments), Twilio (texts), QuickBooks (books). If we vanished tomorrow, all three keep running without us.
- Your pilot rate is locked for life.
Helcim, Twilio, QuickBooks, Shopify, and Resend are bring-your-own, billed directly by those vendors at their standard rates. RetailGenie subscription covers the platform itself.
One platform, not a pile of tools
Cut the stack down to one.
Most showrooms run a separate tool for each job: each its own login, its own monthly bill, none of them talking to the others. Check what you pay for today and watch it collapse into one platform.
What are you paying for today?
Rough $/store/mo · edit to your bills
- $
- $
- $
- $
- $
- $
- $
- $
No competitor gotchas, just categories. Your card processor (Helcim), texting line (Twilio), and QuickBooks stay bring-your-own. They're yours by design, so they're not counted here.
/ store / mo · $3,516 / store / year
across 5 tools · 5 logins, 5 bills
$2,988 / store / year. One platform. One login. One bill.
5 tools become one, and they finally share the same customer, order, and inventory records.
One platform, four tailored views.
Every role gets exactly the tools and data they need. Nothing more, nothing less.
The view from the corner office.
Cross-store rollup
Today · 4 stores
$48,210
Revenue today
3,142
Active customers
12
Deliveries
42%
Attachment
The depth
Everything else, under one roof.
The four features above are the ones that win the demo. These are the 60 that win the late-stage buyer: the operations director who's read every comparison and wants to know it's all in here. It is.
Sales floor & customer
10- Natural-language invoice creation
- Voice input on tablet + phone
- Quotes → invoice conversion
- Returns + RMAs (4-step wizard)
- Special orders + event log
- Side-by-side comparison tool
- Comfort quiz + kiosk
- 4-layer add-on engine
- Customer 360 detail page
- Lead nurture + follow-up streak
Inventory & vendors
10- Multi-warehouse network
- Auto-PO at reorder point
- Auto-transfer between stores
- Warehouse reservations
- CSV import + analyze + rollback
- Label & barcode printing
- Vendor promo sheet AI import
- Brand-velocity ('vendor killer') report
- Slow-mover + dead-stock detection
- Per-product cost history
Delivery & fulfillment
10- Delivery scheduling + time slots
- Mapbox route optimization
- Realtime driver GPS broadcast
- Photo-proof of delivery
- Branded customer tracker link
- Per-line fulfillment mode
- Haul-away + recycling tracking
- Damage reports + repair cost
- Deferred revenue (ASC 606)
- Delivery driver dashboard
Multi-store & franchise
10- Per-tenant company isolation (RLS)
- Store-manager / district scoping
- Franchise group rollups
- Portfolio dashboard (cross-tenant)
- Role-based sidebars + permissions
- Per-store tax & delivery fees
- Per-store nightly QBO batches
- Immutable audit log
- Per-staff rate limiting
- White-label tenant branding
AI everywhere
10- Parse-NL invoice / lead / customer
- Parse-NL schedule + promotion + transfer
- Daily AI briefing (per-role)
- Sales coach narratives
- Finance guardian (risk scan)
- In-store agent (customer arrival)
- Seasonal forecasting + reasoning
- Onboarding schema mapper
- Per-staff response caching
- Platform-wide AI budget cap
Integrations & money
10- QuickBooks Online (per-sale + nightly)
- Multi-lender financing waterfall (under development)
- Helcim card payments (merchant setup required)
- Twilio SMS + inbound webhooks (carrier registration required)
- Resend email + branded templates
- Shopify connection (sync engine in development)
- EDI 850 to Orderful (parked)
- Loyalty accrual + redemption
- Promotions + scheduled discounts
- Commissions + spiffs
55 capabilities shipped today, in your tenant from day one with no per-feature pricing tiers. 5 more are marked above with where they actually stand: see the integration status page.
FAQ
Questions you should be asking.
The questions every showroom retailer wants answered before signing up.
Don't see your question? Drop it in the contact form and we'll answer in 24 hours.
STORIS, Square, or sticky notes?
See it on your own store.
Tell us about your store and we'll book a 30-minute walkthrough on your products, your vendors, your delivery flow.
(205) 946-3114· answered instantly, day or nightRETAILGENIE
A FREE FIELD GUIDE
The Showroom Retailer's Operating Playbook
Stop losing money to disconnected tools. A 30-day modernization plan for mattress, furniture, and appliance showrooms.
FIRST EDITION · 2026
RETAILGENIE.IO
Free · 22 pages · written by the founder
The Showroom Retailer's Operating Playbook
A diagnostic for mattress, furniture, and appliance retailers. Stop losing money to disconnected tools. Built from real showroom experience, not from a marketing brief.
- The 7 signs your stack is bleeding money
- Voice-first invoicing: how 90 seconds replaces 8 minutes
- 5 follow-up SMS templates worth stealing
- The 30-day modernization plan, week-by-week